Customer Service

Product Description
Customer service leads to customer satisfaction through the tips in this quick reference Guide! This Guide assists in taking a customer in any Business & Business & Professional Development beyond simply meeting their expectations. Systems to ensure ongoing quality customer service are explained. Face to face customer meetings and telephone / Internet / email contacts are also discussed.
  • The customer
  • What is true customer service?
  • Customers face to face
  • The Internet or email customer
  • The telephone customer
  • The satisfied customer
    Product Code:
    $8.95 USD
    • Multi-panel charts are folded using our exclusive Clearkote™ Lay-Flat Hinge
    • Laminated both sides with a sealed edge to ensure product is waterproof and tear proof
    • Our Guarantee - Limited lifetime warranty against peeling and delaminating

       

       3-Panel Chart

      • Format: 3 panels, 6 pages 
      • Size when folded: 6" x 9" 
      • Size when open: 18" x 9" flat

       2-Panel Chart

      • Format: 2 panels, 4 pages 
      • Size when folded: 8.5" x 11" 
      • Size when open: 11" x 17" flat 

       1-Panel Chart

      • Format: 1 panel, 2 pages 
      • Size: 8.5" x 11"

       Poster Size Chart

      • Format: 1 panel, printed on both sides 
      • Size: 24" x 36" 

      Pocket Size Chart

      • Format: 1 panel, printed on both sides 
      • Size: 4" x 6" 

      Wallet Size Chart

      • Format: 1 panel, printed on both sides 
      • Size: 2.25" x 3.25"
        Making a Permachart reference guide
        • Quality – Each Permachart is researched and prepared by a Subject Matter Expert (SME). These professionals ensure that you get the best and most relevant information on the title of your choice. 
           
        • Content - Each Quick Reference Guide contains content that will provide easy-to-read and easy-to-understand training and performance support on the subject – and all presented in the most useful way. 

        • Usefulness – Each Permachart contains the most useful and relevant information on a given subject. The format offered a clear and concise layout; in words and info-graphics that promotes retention and memory recall. 
            
        • Guaranteed toughness – Each Quick Reference Guide is laminated in a tough plastic exterior to ensure that it will go where you go and last as long as you need it. We guarantee it with a

          Limited lifetime warranty against peeling and delaminating.  

        • Selection – More than 500 different titles across 12 different categories. 
            
        • Price – Best of all, Permacharts quick reference guides are affordable and offer a great value in useful information.
        • Multi-panel charts are folded using our exclusive Clearkote™ Lay-Flat Hinge

           
        MORE SUBJECTS THAN ANY OTHER SUPPLIER.

        Only Permacharts offers you more than 500 different titles across 12 different categories (see category bars on the left of the screen) of subject matter. Permacharts guides cover a wide selection of topics suited for home, school, or office use.   Each Permacharts reference guide has been created by an industry subject matter expert to ensure that you get the most useful titles available with the most useful content. Most titles are available in English and some titles are also available in French and Spanish. 

        Custom titles can also be created for you to meet special applications or needs.   All of this means that whatever subject matter you need, you can get a consistently high quality product, in a consistent format and approach, from Permacharts.

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